Shipping & Returns: The Hassle Free Guarantee

Shipping

All shipments originate from Bentley Seeds 16 Railroad Avenue, Cambridge NY 12816

Cut Off Times

Packet Orders

In-stock orders will ship within 2-3 business days.

Bulk Seed Orders

Bulk seed orders can take up to 5 business days to process and ship. If delivery date is a major concern, please contact us prior to order.

Partial Shipments

Standard Policy

If the majority of a shipment is in stock and the rest is not expected within three days we will ship the goods that are in stock and only charge for those goods. We will at that time notify the customer and give the option to have the remaining items shipped and charged for at that time (with free shipping).

Orders with Comments

If you have a concern about split shipping, please let us know in the order comments and we'd be happy to accommodate.

International Shipping

Unfortunately, due to the complex nature of seeds- we do not currently offer international shipping through our website. If you're interested in a large quantity, please contact us and we can work out the paperwork. 

Product Returns

Seed Packets

Cancelled orders will receive a refund less a 10% restocking fee.

Orders returned within 30 days will receive a refund less a 10% restocking fee. Refunds will be made within 2 weeks of receiving the items.

Customized Products

All customized products are guaranteed to be free of defects, please inspect upon receipt to ensure quality. Any product deemed to be defective within 10 days of shipment date will be refunded or replaced in full. Products without defects are non-refundable after proof approval. Products shipped using a third party shipping account are not eligible for refunds due to shipment related damages.

If you have specific production, shipping, or assembly concerns that may be affected by seed size or weight please make us aware of these prior to ordering to avoid additional charges from your other suppliers. We will not be held liable for these charges unless explicitly agreed upon.

Contact Us

If you can't find answers to your questions on this page. Go to our Contact page to find the contact information for the party that can help you with your inquiry. We are happy to help!